TranslateAble Named Finalist for Service Supplier of the Year at the AEO Excellence Awards 2024
We are thrilled to share that TranslateAble has been named a finalist for the Service Supplier of the Year award at the AEO Excellence Awards 2024 and we couldn't be more proud.
The AEO Excellence Awards are the UK exhibition industry's most respected annual celebration, bringing together the best organisers, suppliers and teams in the business. Held on 14 June 2024 at the iconic Grosvenor House in London with an Ibiza theme that made for a memorable evening, the awards recognise outstanding work delivered across the exhibition industry over the previous twelve months.
Being shortlisted for Service Supplier of the Year is a significant recognition for a business of our size. The category is judged on quality of service, reliability, client impact and the ability to go above and beyond. It’s all things we work hard to deliver for our clients every single day.
What we were recognised for
The shortlisting reflected a year of work we are genuinely proud of. In 2023, TranslateAble supported exhibition organisers across more than 33 international events, delivering language services in locations ranging from London and Milan to Nairobi.
Key highlights that formed part of our submission included:
Our partnership with RX to provide British Sign Language interpreters at Comic-Con and The London Book Fair — helping to make two of the UK's most beloved events genuinely accessible to deaf attendees and those with hearing loss for the first time.
Supporting Clarion Events at the Africa Energy Forum in Nairobi, where we sourced local interpreters providing English, French, Swahili and Kenyan Sign Language — navigating both budgetary constraints and the logistical challenges of a complex international location.
Helping Messe Frankfurt achieve a 35% uplift in international exhibitor enquiries after translating their sales and marketing materials into target market languages — a result their marketing team described as a real "movement in the needle" moment.
Translating an exhibitor manual from English to Finnish for operations agency Ways and Means, where our knowledge of exhibition industry terminology saved the client significant time and ensured the manual was genuinely fit for purpose.
Across all of this, we maintained a 97% customer satisfaction rate and saw over 60% of revenue come from repeat business — both figures we are incredibly proud of.
What this means for our clients
Being shortlisted alongside some of the best suppliers in the exhibition industry is a reflection of the trust our clients place in us — and a reminder of why we do what we do.
The AEO represents the UK's leading exhibition organisers, and to be recognised by that community means a great deal. It validates the approach we have always taken: building a language agency that truly understands how exhibitions work, from the pressures of a tight build schedule to the reality of delivering on a budget that wasn't originally designed to include language services.
We are grateful to every client and partner who has worked with us, trusted us with their events and taken the time to share their experiences. This shortlisting belongs to all of you.
About the AEO Excellence Awards
The Association of Event Organisers (AEO) represents the UK's leading exhibition and event organising companies. Their annual Excellence Awards celebrate the best work across the industry, with categories covering everything from Best Organiser to Best Team and Service Supplier of the Year. The awards are one of the most anticipated events in the exhibition industry calendar.
If you'd like to find out more about how TranslateAble supports exhibition organisers — from interpretation and sign language to translation and captioning — explore our services for expo organisers or get in touch to discuss your next event.